At Anointing Fire Media Ministry, we are committed to providing exceptional customer service and ensuring that each product meets the highest standards of quality. We believe that our products can make a meaningful difference in your spiritual life, and we are honored to be a part of your faith journey.
To maintain transparency and fairness, please review our policy regarding returns and refunds:
1. No Returns or Refunds
All sales are final. Due to the spiritual and personal nature of our products, we do not accept returns or offer refunds once an order has been completed.
2. Damaged or Incorrect Items
In the rare instance that you receive a damaged or incorrect product, please contact +919645868808 within 24 hours of receiving your order. A mandatory unboxing video is required to validate your claim. Upon approval, we will arrange for a replacement.
3. Replacement Process
Approved claims for damaged or incorrect items will be processed promptly, and a replacement will be shipped within 2–7 business days after receiving the original item in its original packaging and condition.
4. Customer Responsibility
Customers are responsible for ensuring the safe return of any items eligible for replacement. Please use a reliable, trackable shipping method to avoid any issues during transit.
5. Final Note
We encourage you to carefully review all product details before placing your order. As part of our ministry’s mission, we strive to provide products that enhance your spiritual journey and align with your faith.